Pepper Guru FAQ — Membership, Rare Seeds, and Policies
How does membership work?
Anyone can create an account and shop in our public store. If you want to become part of the Pepper Guru Community, grab a piece of official Membership Gear—the Pepper Guru T-shirt or trucker cap. Your account will be upgraded to Member, opening the Members-only community and other Member benefits.
I registered but haven’t bought Membership Gear yet.
You won’t be able to access our community until you purchase the T-shirt or trucker cap. Grab your gear here: T-shirt or Trucker Cap.
WHEN DO MEMBERS-ONLY SEED DROPS HAPPEN?
Our expedition seed collections aren’t released on a fixed schedule. When a new collection is ready, Members get first access. We’ll send an email when new drops go live. In the meantime, come introduce yourself and hang out with us in the community forum.
Where do you collect your rare pepper varieties from?
We travel across the globe—from the Amazon basin to the Andean highlands, and across parts of Asia. Since the Capsicum genus originated in South America, most of our wild finds come from deep fieldwork across South and Central America.
What gear do you use to grow your peppers?
We only recommend what we trust and use ourselves. Full list here: Everything I Use To Grow Massive Pepper Plants
What Should I Know About Shipping Seeds Internationally?
Our seeds ship worldwide, but your country may require import permits (phytosanitary certificates, etc.). You are responsible for checking and meeting local rules. Costs can reach $80–$120. We don’t handle permits and cannot refund orders seized by customs. Full international shipping policy
What’s your refund or return policy?
Pepper Guru Promise: We want you to be happy with your order. If something isn’t right, email rich@pepperguru.com and we’ll do our best to make it right.
Seeds Disclaimer: Our seeds regularly achieve 98%+ germination rates. Germination depends on light, moisture, temperature, and technique. While we grow from the same seeds we sell, we can’t guarantee results for every grower. We stand behind our products and are always happy to help. Full refund & returns policy
Have a question that isn’t answered here? We’d love to hear from you!
